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OIT provides customer support through the Service Desk, The Link and SWAT.
Duke Office 365 is Microsoft's online, cloud-based service that provides 50 GB (gigabytes) of email storage and other collaborative features, such as calendaring and task management.
OIT provides the infrastructure to allow users in the duke.edu domain to send and receive e-mail.
OIT supports 25 computer labs, including two Multimedia Project Studios. Most labs are open 24 hours a day when classes are in session. OIT also runs a Virtual Computing Lab (VCL) which is a service that allows authenticated users to reserve a computer with specialized software and to access it remotely over the internet. These data do not include Teer Lab which is a heavily used lab.
The OIT Software License group coordinates software acquisition across Duke and enables faculty, staff and students to access popular software titles at greatly reduced rates by maintaining a variety of large-scale and campus-wide licenses.